Wow! Terry Rouleau, PA works with YOU. I felt treated as a person with respect, humor and friendliness. Professional decorum at all times. Terry responded to my e-mails quickly and was on the mark. Terry took her time to visit each location and give her best advice with honesty. Even when something was clearly wrong or unfair she wasn't selling to me but advising me with integrity to make or not make an honest purchase. Terry e-mailed me all forms speedily and on time. Terry certainly does not procrastinate but knows that you are a client that needs her attention right away. I always enjoyed her positive responses and most of all her honesty. I wasn't being sold I was being led by a leader, a pro in the business. Terry referred me to a mortgage lender whom has given me fast and personal attention via e-mail or phone calls. You will not go wrong choosing Terry to be your go between and your representative in making a huge decision. Terry sets her mind on your interest and goes for it making many calls and assuring me that she was on top of it all. I was impressed how she dropped everything and said, "I am on my way to visit the house you are interested in" and within an hour gave her best report and review. I could call Terry and she was attentive to my questions and never rushed me on the phone. Kindness is very important to me and Terry delivered alongside her professional expertise. Anytime I sent an e-mail she responded quickly, succinctly and to the point. You will not go wrong in choosing Terry Rouleau and Terry has my highest regard, approbation and recommendation!